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The patient satisfaction chasm: the gap between hospital management and frontline clinicians.
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The patient satisfaction chasm: the gap between hospital management and frontline clinicians.
The patient satisfaction chasm: the gap between hospital management and frontline clinicians. BMJ Qual Saf. 2013 Mar; 22(3):242-50.
View in:
PubMed
subject areas
Academic Medical Centers
Cross-Sectional Studies
Denmark
Feedback, Psychological
Female
Hospital Administrators
Humans
Interviews as Topic
Israel
Logistic Models
Male
Patient Satisfaction
Patient-Centered Care
Quality Assurance, Health Care
authors with profiles
Stuart Roger Lipsitz, Sc.D.
David Westfall Bates, M.D.
Ronen Rozenblum, Ph.D.