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Susan M. Edgman-Levitan, B.S., B.A.

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Publications listed below are automatically derived from MEDLINE/PubMed and other sources, which might result in incorrect or missing publications. Faculty can login to make corrections and additions.
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PMC Citations indicate the number of times the publication was cited by articles in PubMed Central, and the Altmetric score represents citations in news articles and social media. (Note that publications are often cited in additional ways that are not shown here.) Fields are based on how the National Library of Medicine (NLM) classifies the publication's journal and might not represent the specific topic of the publication. Translation tags are based on the publication type and the MeSH terms NLM assigns to the publication. Some publications (especially newer ones and publications not in PubMed) might not yet be assigned Field or Translation tags.) Click a Field or Translation tag to filter the publications.
  1. Fowler FJ, Cosenza C, Cripps LA, Edgman-Levitan S, Cleary PD. The effect of administration mode on CAHPS survey response rates and results: A comparison of mail and web-based approaches. Health Serv Res. 2019 06; 54(3):714-721. PMID: 30656646.
    Citations:    Fields:    
  2. Gandhi TK, Kaplan GS, Leape L, Berwick DM, Edgman-Levitan S, Edmondson A, Meyer GS, Michaels D, Morath JM, Vincent C, Wachter R. Transforming concepts in patient safety: a progress report. BMJ Qual Saf. 2018 12; 27(12):1019-1026. PMID: 30018115.
    Citations: 1     Fields:    
  3. Ford Carleton P, Schachter S, Parrish JA, Collins JM, Crocker JB, Dixon RF, Edgman-Levitan S, Lewandrowski KB, Stahl JE, Klapperich C, Cabodi M, Gaydos CA, Rompalo AM, Manabe Y, Wang TH, Rothman R, Geddes CD, Widdice L, Jackman J, Mathura RA, Lash TB. National Institute of Biomedical Imaging and Bioengineering Point-of-Care Technology Research Network: Advancing Precision Medicine. IEEE J Transl Eng Health Med. 2016; 4:2800614. PMID: 27730014.
    Citations: 1     
  4. Davis S, Berkson S, Gaines ME, Prajapati P, Schwab W, Pandhi N, Edgman-Levitan S. Implementation Science Workshop: Engaging Patients in Team-Based Practice Redesign - Critical Reflections on Program Design. J Gen Intern Med. 2016 06; 31(6):688-95. PMID: 26976290.
    Citations: 3     Fields:    Translation:Humans
  5. Sepucha KR, Simmons LH, Barry MJ, Edgman-Levitan S, Licurse AM, Chaguturu SK. Ten Years, Forty Decision Aids, And Thousands Of Patient Uses: Shared Decision Making At Massachusetts General Hospital. Health Aff (Millwood). 2016 Apr; 35(4):630-6. PMID: 27044963.
    Citations: 4     Fields:    Translation:Humans
  6. Nierenberg AA, Sylvia L, Doederlein A, Edgman-Levitan S, Muskin A, Jewell L, Walker M, Goodman D, Farahbakhsh M, Hearing C, Tovey R, Deckersbach T. Improving the care of patients who have treatment-resistant depression: the promise of the PCORnet Mood Network. J Clin Psychiatry. 2015 Apr; 76(4):e528-30. PMID: 25919850.
    Citations:    Fields:    Translation:Humans
  7. Laurance J, Henderson S, Howitt PJ, Matar M, Al Kuwari H, Edgman-Levitan S, Darzi A. Patient engagement: four case studies that highlight the potential for improved health outcomes and reduced costs. Health Aff (Millwood). 2014 Sep; 33(9):1627-34. PMID: 25201668.
    Citations: 15     Fields:    Translation:Humans
  8. Anhang Price R, Elliott MN, Zaslavsky AM, Hays RD, Lehrman WG, Rybowski L, Edgman-Levitan S, Cleary PD. Examining the role of patient experience surveys in measuring health care quality. Med Care Res Rev. 2014 Oct; 71(5):522-54. PMID: 25027409.
    Citations: 59     Fields:    Translation:Humans
  9. Leape LL, Shore MF, Dienstag JL, Mayer RJ, Edgman-Levitan S, Meyer GS, Healy GB. Perspective: a culture of respect, part 2: creating a culture of respect. Acad Med. 2012 Jul; 87(7):853-8. PMID: 22622219.
    Citations: 20     Fields:    Translation:Humans
  10. Leape LL, Shore MF, Dienstag JL, Mayer RJ, Edgman-Levitan S, Meyer GS, Healy GB. Perspective: a culture of respect, part 1: the nature and causes of disrespectful behavior by physicians. Acad Med. 2012 Jul; 87(7):845-52. PMID: 22622217.
    Citations: 27     Fields:    Translation:Humans
  11. Berman R, Powe C, Carnevale J, Chao A, Knudsen J, Nguyen A, Edgman-Levitan S. The crimson care collaborative: a student-faculty initiative to increase medical students' early exposure to primary care. Acad Med. 2012 May; 87(5):651-5. PMID: 22450186.
    Citations: 4     Fields:    Translation:Humans
  12. Zuckerman KE, Wong A, Teleki S, Edgman-Levitan S. Patient experience of care in the safety net: current efforts and challenges. J Ambul Care Manage. 2012 Apr-Jun; 35(2):138-48. PMID: 22415288.
    Citations: 2     Fields:    Translation:Humans
  13. Barry MJ, Edgman-Levitan S. Shared decision making--pinnacle of patient-centered care. N Engl J Med. 2012 Mar 01; 366(9):780-1. PMID: 22375967.
    Citations: 332     Fields:    Translation:Humans
  14. Cohen MJ, McCannon JB, Edgman-Levitan S, Kormos WA. Exploring attitudes toward advance care directives in two diverse settings. J Palliat Med. 2010 Dec; 13(12):1427-32. PMID: 21091225.
    Citations: 5     Fields:    Translation:Humans
  15. Browne K, Roseman D, Shaller D, Edgman-Levitan S. Analysis & commentary. Measuring patient experience as a strategy for improving primary care. Health Aff (Millwood). 2010 May; 29(5):921-5. PMID: 20439881.
    Citations: 48     Fields:    Translation:Humans
  16. Co JP, Mohamed H, Kelleher ML, Edgman-Levitan S, Perrin JM. Feasibility of using a tablet computer survey for parental assessment of resident communication skills. Ambul Pediatr. 2008 Nov-Dec; 8(6):375-8. PMID: 19084787.
    Citations: 1     Fields:    Translation:Humans
  17. Davies E, Shaller D, Edgman-Levitan S, Safran DG, Oftedahl G, Sakowski J, Cleary PD. Evaluating the use of a modified CAHPS survey to support improvements in patient-centred care: lessons from a quality improvement collaborative. Health Expect. 2008 Jun; 11(2):160-76. PMID: 18494960.
    Citations: 27     Fields:    Translation:Humans
  18. Denham C, Bagian J, Daley J, Edgman-Levitan S, Gelinas L, O'Leary D, Sheridan S, Wachter R. No Excuses: The reality that demands action. J Patient Safety. 2005; 1(3):154-169.
  19. Stepnick L, Edgman-Levitan S, Pinakiewiez D, Lawrence D. Seventh Annual National Patient Safety Foundation Congress. Journal of Patient Safety. 2005; 1(2):105-114.
  20. Edgman-Levitan S. "Involving the Patient in Safety Efforts". Leonard M, Frankel A, Simmonds, T, eds. Improving Patient Safety. 2004.
  21. Edgman-Levitan S. "Meassuring and Improving Patient Experiences of Care.". Ranson S, Joshi M, Nash D, eds. The Healthcare Quality Book. 2004.
  22. Edgman-Levitan S, Shaller D, McInnes K, Joyce R, Coltin K, Cleary P. The CAHPS Improvement Guide: Practical Strategies for Improving the Patient Care Experience. 2003.
  23. Edgman-Levitan S. . "Healing Partnerships: The Importance of Including Family and Firends". Putting Patients First: Designing and Practicing Patient-Centered Care, Frampton S, Gilpin L, Charmel L, eds. 2003.
  24. Teno JM, Casey VA, Welch LC, Edgman-Levitan S. Patient-focused, family-centered end-of-life medical care: views of the guidelines and bereaved family members. J Pain Symptom Manage. 2001 Sep; 22(3):738-51. PMID: 11532587.
    Citations: 50     Fields:    Translation:Humans
  25. Delbanco T, Berwick DM, Boufford JI, Edgman-Levitan S, Ollenschläger G, Plamping D, Rockefeller RG. Healthcare in a land called PeoplePower: nothing about me without me. Health Expect. 2001 Sep; 4(3):144-50. PMID: 11493320.
    Citations: 23     Fields:    Translation:Humans
  26. Teno JM, Clarridge B, Casey V, Edgman-Levitan S, Fowler J. Validation of Toolkit After-Death Bereaved Family Member Interview. J Pain Symptom Manage. 2001 Sep; 22(3):752-8. PMID: 11532588.
    Citations: 52     Fields:    Translation:Humans
  27. Smith F, Gerteis M, Downey N, Lewy J, Edgman-Levitan S. The effects of disseminating performance data to health plans: results of qualitative research with the Medicare Managed Care plans. Health Serv Res. 2001 Jul; 36(3):643-63. PMID: 11482593.
    Citations: 1     Fields:    Translation:Humans
  28. Delbanco T, Berwick D, Boufford JI, Edgman-Levitan S, Ollenschlager G, Plamping D, Rockefeller RG. Healthcare in a land called peplepower: Nothing about me without me. Health Expectations. 2001; 4(3):144-50.
  29. vom Eigen K, Walker JD, Edgman-Levitan S, Cleary PD, Delbanco TL. A comparison of carepartner and patient experiences with hospital care. Families, Systems & Health. 2000; 18(2):191-202.
  30. Fowler E, MacRae S, Stern A, Harrison T, Gerteis M, Walker J, Edgman-Levitan S, Ruga W. The built environment as a component of quality care: understanding and including the patient's perspective. Jt Comm J Qual Improv. 1999 Jul; 25(7):352-62. PMID: 10412082.
    Citations: 2     Fields:    Translation:Humans
  31. vom Eigen KA, Walker JD, Edgman-Levitan S, Cleary PD, Delbanco TL. Carepartner experiences with hospital care. Med Care. 1999 Jan; 37(1):33-8. PMID: 10413390.
    Citations: 10     Fields:    Translation:Humans
  32. Veroff DR, Gallagher PM, Wilson V, Uyeda M, Merselis J, Guadagnoli E, Edgman-Levitan S, Zaslavsky A, Kleimann S, Cleary PD. Effective reports for health care quality data: lessons from a CAHPS demonstration in Washington State. Int J Qual Health Care. 1998 Dec; 10(6):555-60. PMID: 9928595.
    Citations: 7     Fields:    Translation:Humans
  33. Cleary PD, Lubalin J, Hays RD, Short PF, Edgman-Levitan S, Sheridan S. Debating survey approaches. Health Aff. 1998; 17(1):265-8.
  34. Edgman-Levitan S, Hill M, Sprenger G, Rosenthal G, Rowe R. Building trust: health care leaders speak out--discussion. Qual Connect. 1998; 7(1):6-8. PMID: 10178779.
    Citations: 1     Fields:    
  35. Edgman-Levitan S, Gerteis M. Measures of quality: what can public reporting accomplish? Healthc Forum J. 1998 Jan-Feb; 41(1):27, 36-7, 61. PMID: 10175823.
    Citations:    
  36. Veroff DR, Gallagher PM, Wilson V, Uyeda M, Merselis J, Guadagnoli E, Edgman-Levitan S, Zaslavsky A, Kleinmann S, Cleary P. Effective reports for health care quality date: lessons from a CAHPS demonstration in Washington State. J for Health Care. 1998; 10(6):555-560.
  37. Cleary PD, Lubalin J, Hays RD, Short PF, Edgman-Levitan S, Sheridan S. Debating survey approaches. Health Aff (Millwood). 1998 Jan-Feb; 17(1):265-8. PMID: 9455038.
    Citations: 7     Fields:    Translation:Humans
  38. Edgman-Levitan S, Gerteis M. Patient confidence in the health care system. Qual Connect. 1998; 7(1):1-2. PMID: 10178777.
    Citations:    Fields:    Translation:Humans
  39. Cleary PD, Edgman-Levitan S. Health care quality. Incorporating consumer perspectives. JAMA. 1997 Nov 19; 278(19):1608-12. PMID: 9370508.
    Citations: 73     Fields:    
  40. Edgman-Levitan S. Personal and professional reflections on the value of patient-centered care. Editorial: J Amer Assoc of Physician Assistants. 1997; 10(3):9-21.
  41. Edgman-Levitan S. Through the patient's eyes. J Healthc Des. 1997; 9:27-30. PMID: 10539149.
    Citations: 2     Fields:    Translation:Humans
  42. Supportive Cancer Care: The Patient's Perspective. LeRoy L, Edgman-Levitan S, Gerteis M, eds. 1996.
  43. Edgman-Levitan S, Cleary PD. What information do consumers want and need? Health Aff (Millwood). 1996; 15(4):42-56. PMID: 8991253.
    Citations: 39     Fields:    Translation:Humans
  44. Edgman-Levitan S, Cleary PD. What information do consumers want and need?. Health Affairs. 1996; 15(4):42-56.
  45. Delbanco TL, Stokes DM, Cleary PD, Edgman-Levitan S, Walker JD, Gerteis M, Daley J. Medical patients' assessments of their care during hospitalization: insights for internists. J Gen Intern Med. 1995 Dec; 10(12):679-85. PMID: 8770720.
    Citations: 2     Fields:    Translation:Humans
  46. Delbanco TL, Gerteis M, Edgman-Levitan S, Walker JD. Measuring and improving quality of care by collecting patients' reports. In: Evaluation of Quality Assurance in Medicine. 1995; (30):231-38.
  47. Through the Patiet's Eyes. Gerteis M, Edgman-Levitan S, Daley J, Delbanco TL, eds. 1993.
  48. Edgman-Levitan S. Providing effective emotional support. In: Gerteis M, Edgman-Levitan S, Daley J, Delbanco TL, eds. Through the Patient's Eyes. 1993; 227-259.
  49. Gerteis M, Edgman-Levitan S, Walker JD, Stoke DM, Cleary PD, Delbanco TL. What patients really want. Health Manage Q. 1993; 15(3):2-6. PMID: 10129190.
    Citations: 6     Translation:Humans
  50. Cleary PD, Edgman-Levitan S, Walker JD, Gerteis M, Delbanco TL. Using patient reports to improve medical care: a preliminary report from 10 hospitals. Qual Manag Health Care. 1993; 2(1):31-8. PMID: 10131018.
    Citations: 21     Fields:    
  51. Cleary PD, Edgman-Levitan S, McMullen W, Delbanco TL. The relationship between reported problems and patient summary evaluations of hospital care. QRB Qual Rev Bull. 1992 Feb; 18(2):53-9. PMID: 1574321.
    Citations: 33     Fields:    Translation:Humans
  52. Boumbulian PJ, Day MW, Delbanco TL, Edgman-Levitan S, Smith DR, Anderson RJ. Patient-Centered Patient-Valued Care. J Health Care Poor Underserved. 1991; 2(3):338-46. PMID: 1772946.
    Citations: 2     Fields:    Translation:Humans
  53. Cleary PD, Edgman-Levitan S, Roberts M, Moloney TW, McMullen W, Walker JD, Delbanco TL. Patients evaluate their hospital care: a national survey. Health Aff (Millwood). 1991; 10(4):254-67. PMID: 1778560.
    Citations: 88     Fields:    Translation:Humans
  54. Crapo J, Edgman-Levitan S, Hamilton M. Medicine and Pediatrics in One Book. 1987.
  55. Carmichael J Hak, Edgman Levitan S, Caiola S . The development of an emergency room package for a community health center. Am J Hospital Pharmacy. 1981; 38:79-83.
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Funded by the NIH National Center for Advancing Translational Sciences through its Clinical and Translational Science Awards Program, grant number UL1TR002541.