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Positive attitudes and failed queries: an exploration of the conundrums of consumer health information retrieval.

Zeng QT, Kogan S, Plovnick RM, Crowell J, Lacroix EM, Greenes RA. Positive attitudes and failed queries: an exploration of the conundrums of consumer health information retrieval. Int J Med Inform. 2004 Feb; 73(1):45-55.

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