Edgman-Levitan, Susan
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first name: Susan
last name: Edgman-Levitan
coauthor of: Barry, Michael
coauthor of: Landon, Bruce
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coauthor of: Sepucha, Karen
coauthor of: Nierenberg, Andrew
full name: Susan M. Edgman-Levitan, B.A., B.S.
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"Meassuring and Improving Patient Experiences of Care."
author list: Edgman-Levitan S.
published in: Ranson S, Joshi M, Nash D, eds. The Healthcare Quality Book
information resource reference: "Meassuring and Improving Patient Experiences of Care.". Ranson S, Joshi M, Nash D, eds. The Healthcare Quality Book. 2004.
publication date: 2004-01-01T00:00:00
year: 2004
type: Academic Article
type: Article
type: Document
type: Information Resource

Validation of Toolkit After-Death Bereaved Family Member Interview.
PubMed Identifier: 11532588
author list: Teno JM, Clarridge B, Casey V, Edgman-Levitan S, Fowler J
published in: Journal of pain and symptom management
information resource reference: Validation of Toolkit After-Death Bereaved Family Member Interview. J Pain Symptom Manage. 2001 Sep; 22(3):752-8.
journal title abbreviation: J Pain Symptom Manage
publication date: 2001-09-01T00:00:00
year: 2001
type: Academic Article
type: Article
type: Document
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Patient-Centered Patient-Valued Care.
PubMed Identifier: 1772946
author list: Boumbulian PJ, Day MW, Delbanco TL, Edgman-Levitan S, Smith DR, Anderson RJ
published in: Journal of health care for the poor and underserved
information resource reference: Patient-Centered Patient-Valued Care. J Health Care Poor Underserved. 1991; 2(3):338-46.
journal title abbreviation: J Health Care Poor Underserved
publication date: 1991-01-01T00:00:00
year: 1991
type: Academic Article
type: Article
type: Document
type: Information Resource

The crimson care collaborative: a student-faculty initiative to increase medical students' early exposure to primary care.
PubMed Identifier: 22450186
author list: Berman R, Powe C, Carnevale J, Chao A, Knudsen J, Nguyen A, Edgman-Levitan S
published in: Academic medicine : journal of the Association of American Medical Colleges
information resource reference: The crimson care collaborative: a student-faculty initiative to increase medical students' early exposure to primary care. Acad Med. 2012 May; 87(5):651-5.
journal title abbreviation: Acad Med
publication date: 2012-05-01T00:00:00
year: 2012
type: Academic Article
type: Article
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The CAHPS Improvement Guide: Practical Strategies for Improving the Patient Care Experience
author list: Edgman-Levitan S, Shaller D, McInnes K, Joyce R, Coltin K, Cleary P.
published in: The CAHPS Improvement Guide: Practical Strategies for Improving the Patient Care Experience.
information resource reference: The CAHPS Improvement Guide: Practical Strategies for Improving the Patient Care Experience. 2003.
publication date: 2003-01-01T00:00:00
year: 2003
type: Academic Article
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"Healing Partnerships: The Importance of Including Family and Firends"
author list: Edgman-Levitan S.
published in: Putting Patients First: Designing and Practicing Patient-Centered Care, Frampton S, Gilpin L, Charmel L, eds.
information resource reference: "Healing Partnerships: The Importance of Including Family and Firends". Putting Patients First: Designing and Practicing Patient-Centered Care, Frampton S, Gilpin L, Charmel L, eds. 2003.
publication date: 2003-01-01T00:00:00
year: 2003
type: Academic Article
type: Article
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Healthcare in a land called peplepower: Nothing about me without me
author list: Delbanco T, Berwick D, Boufford JI, Edgman-Levitan S, Ollenschlager G, Plamping D, Rockefeller RG
published in: Health Expectations
information resource reference: Healthcare in a land called peplepower: Nothing about me without me. Health Expectations. 2001; 4(3):144-50.
publication date: 2001-01-01T00:00:00
year: 2001
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Medicine and Pediatrics in One Book
author list: Crapo J, Edgman-Levitan S, Hamilton M.
published in: Medicine and Pediatrics in One Book.
information resource reference: Medicine and Pediatrics in One Book. 1987.
publication date: 1987-01-01T00:00:00
year: 1987
type: Academic Article
type: Article
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Effective reports for health care quality date: lessons from a CAHPS demonstration in Washington State
author list: Veroff DR, Gallagher PM, Wilson V, Uyeda M, Merselis J, Guadagnoli E, Edgman-Levitan S, Zaslavsky A, Kleinmann S, Cleary P
published in: J for Health Care
information resource reference: Effective reports for health care quality date: lessons from a CAHPS demonstration in Washington State. J for Health Care. 1998; 10(6):555-560.
publication date: 1998-01-01T00:00:00
year: 1998
type: Academic Article
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Through the Patiet's Eyes. Gerteis M, Edgman-Levitan S, Daley J, Delbanco TL, eds
published in: Through the Patiet's Eyes. Gerteis M, Edgman-Levitan S, Daley J, Delbanco TL, eds.
information resource reference: Through the Patiet's Eyes. Gerteis M, Edgman-Levitan S, Daley J, Delbanco TL, eds. 1993.
publication date: 1993-01-01T00:00:00
year: 1993
type: Academic Article
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Authorship 104053
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author rank in publication: 3
linked author: Edgman-Levitan, Susan
linked information resource: Exploring attitudes toward advance care directives in two diverse settings.

Feasibility of using a tablet computer survey for parental assessment of resident communication skills.
PubMed Identifier: 19084787
author list: Co JP, Mohamed H, Kelleher ML, Edgman-Levitan S, Perrin JM
published in: Ambulatory pediatrics : the official journal of the Ambulatory Pediatric Association
information resource reference: Feasibility of using a tablet computer survey for parental assessment of resident communication skills. Ambul Pediatr. 2008 Nov-Dec; 8(6):375-8.
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publication date: 2008-10-02T00:00:00
year: 2008
type: Academic Article
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Authorship 1079032
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author rank in publication: 5
linked author: Edgman-Levitan, Susan
linked information resource: Transforming concepts in patient safety: a progress report.

Transforming concepts in patient safety: a progress report.
PubMed Identifier: 30018115
author list: Gandhi TK, Kaplan GS, Leape L, Berwick DM, Edgman-Levitan S, Edmondson A, Meyer GS, Michaels D, Morath JM, Vincent C, Wachter R
published in: BMJ quality & safety
information resource reference: Transforming concepts in patient safety: a progress report. BMJ Qual Saf. 2018 12; 27(12):1019-1026.
journal title abbreviation: BMJ Qual Saf
publication date: 2018-07-17T00:00:00
year: 2018
type: Academic Article
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type: Document
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Debating survey approaches
author list: Cleary PD, Lubalin J, Hays RD, Short PF, Edgman-Levitan S, Sheridan S
published in: Health Aff
information resource reference: Debating survey approaches. Health Aff. 1998; 17(1):265-8.
publication date: 1998-01-01T00:00:00
year: 1998
type: Academic Article
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What information do consumers want and need?
author list: Edgman-Levitan S, Cleary PD
published in: Health Affairs
information resource reference: What information do consumers want and need?. Health Affairs. 1996; 15(4):42-56.
publication date: 1996-01-01T00:00:00
year: 1996
type: Academic Article
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Providing effective emotional support
author list: Edgman-Levitan S
published in: In: Gerteis M, Edgman-Levitan S, Daley J, Delbanco TL, eds. Through the Patient's Eyes
information resource reference: Providing effective emotional support. In: Gerteis M, Edgman-Levitan S, Daley J, Delbanco TL, eds. Through the Patient's Eyes. 1993; 227-259.
publication date: 1993-01-01T00:00:00
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Supportive Cancer Care: The Patient's Perspective. LeRoy L, Edgman-Levitan S, Gerteis M, eds
published in: Supportive Cancer Care: The Patient's Perspective. LeRoy L, Edgman-Levitan S, Gerteis M, eds.
information resource reference: Supportive Cancer Care: The Patient's Perspective. LeRoy L, Edgman-Levitan S, Gerteis M, eds. 1996.
publication date: 1996-01-01T00:00:00
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Patient experience of care in the safety net: current efforts and challenges.
PubMed Identifier: 22415288
author list: Zuckerman KE, Wong A, Teleki S, Edgman-Levitan S
published in: The Journal of ambulatory care management
information resource reference: Patient experience of care in the safety net: current efforts and challenges. J Ambul Care Manage. 2012 Apr-Jun; 35(2):138-48.
journal title abbreviation: J Ambul Care Manage
publication date: 2012-04-01T00:00:00
year: 2012
type: Academic Article
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Personal and professional reflections on the value of patient-centered care
author list: Edgman-Levitan S
published in: Editorial: J Amer Assoc of Physician Assistants
information resource reference: Personal and professional reflections on the value of patient-centered care. Editorial: J Amer Assoc of Physician Assistants. 1997; 10(3):9-21.
publication date: 1997-01-01T00:00:00
year: 1997
type: Academic Article
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Shared decision making--pinnacle of patient-centered care.
PubMed Identifier: 22375967
author list: Barry MJ, Edgman-Levitan S
published in: The New England journal of medicine
information resource reference: Shared decision making--pinnacle of patient-centered care. N Engl J Med. 2012 Mar 01; 366(9):780-1.
journal title abbreviation: N Engl J Med
publication date: 2012-03-01T00:00:00
year: 2012
type: Academic Article
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Patients evaluate their hospital care: a national survey.
PubMed Identifier: 1778560
author list: Cleary PD, Edgman-Levitan S, Roberts M, Moloney TW, McMullen W, Walker JD, Delbanco TL
published in: Health affairs (Project Hope)
information resource reference: Patients evaluate their hospital care: a national survey. Health Aff (Millwood). 1991; 10(4):254-67.
journal title abbreviation: Health Aff (Millwood)
publication date: 1991-01-01T00:00:00
year: 1991
type: Academic Article
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Authorship 1127098
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author rank in publication: 4
linked author: Edgman-Levitan, Susan
linked information resource: The effect of administration mode on CAHPS survey response rates and results: A comparison of mail and web-based approaches.

The effect of administration mode on CAHPS survey response rates and results: A comparison of mail and web-based approaches.
PubMed Identifier: 30656646
author list: Fowler FJ, Cosenza C, Cripps LA, Edgman-Levitan S, Cleary PD
published in: Health services research
information resource reference: The effect of administration mode on CAHPS survey response rates and results: A comparison of mail and web-based approaches. Health Serv Res. 2019 06; 54(3):714-721.
journal title abbreviation: Health Serv Res
publication date: 2019-01-18T00:00:00
year: 2019
type: Academic Article
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Otolaryngology Head and Neck Surgery
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Authorship 119357
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linked information resource: What information do consumers want and need?

Patient-Centered Care
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Health Care Surveys
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Quality Assurance, Health Care
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MeSH semantic group name: Concepts & Ideas
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number of publications: 2067
uniqueness weight: 0.486845
type: Concept

Patient Participation
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MeSH semantic group name: Concepts & Ideas
MeSH semantic group name: Procedures
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number of publications: 1516
uniqueness weight: 0.501343
type: Concept

Information Services
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MeSH semantic group name: Activities & Behaviors
MeSH semantic group name: Living Beings
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number of publications: 233
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type: Concept

Health Care Policy
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Health Policy and Management
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Medicine
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Psychiatry
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Surgery
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General Medicine
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General Internal Medicine
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Infectious Disease
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Oncology
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Beth Israel Deaconess Medical Center
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Brigham and Women's Hospital
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Dana-Farber Cancer Institute
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Harvard Medical School
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Harvard T.H. Chan School of Public Health
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Massachusetts Eye and Ear Infirmary
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Massachusetts General Hospital
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Sepucha, Karen
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Landon, Bruce
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Nierenberg, Andrew
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Bates, David
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Jha, Ashish
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Singer, Sara
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Kilbridge, Kerry
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Healy, Gerald
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Walensky, Rochelle
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Barry, Michael
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Park, Elyse
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Weissman, Joel
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Desroches, Catherine
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Professor of Medicine
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linked information resource: Debating survey approaches.

Authorship 1322738
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linked information resource: Correlation of Provider Burnout With Patient Experience.

Correlation of Provider Burnout With Patient Experience.
PubMed Identifier: 33457523
author list: McKee KE, Tull A, Del Carmen MG, Edgman-Levitan S
published in: Journal of patient experience
information resource reference: Correlation of Provider Burnout With Patient Experience. J Patient Exp. 2020 Dec; 7(6):931-936.
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publication date: 2020-01-30T00:00:00
year: 2020
type: Academic Article
type: Article
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type: Information Resource

Authorship 1336301
type: Authorship
author rank in publication: 1
linked author: Edgman-Levitan, Susan
linked information resource: Patient-centered care: achieving higher quality by designing care through the patient's eyes.

Patient-centered care: achieving higher quality by designing care through the patient's eyes.
PubMed Identifier: 33673875
author list: Edgman-Levitan S, Schoenbaum SC
published in: Israel journal of health policy research
information resource reference: Patient-centered care: achieving higher quality by designing care through the patient's eyes. Isr J Health Policy Res. 2021 03 05; 10(1):21.
journal title abbreviation: Isr J Health Policy Res
publication date: 2021-03-05T00:00:00
year: 2021
type: Academic Article
type: Article
type: Document
type: Information Resource

Authorship 198070
type: Authorship
author rank in publication: 4
linked author: Edgman-Levitan, Susan
linked information resource: Patient-Centered Patient-Valued Care.

Authorship 201468
type: Authorship
author rank in publication: 4
linked author: Edgman-Levitan, Susan
linked information resource: Analysis & commentary. Measuring patient experience as a strategy for improving primary care.

Authorship 1445375
type: Authorship
author rank in publication: 5
linked author: Edgman-Levitan, Susan
linked information resource: https://connects.catalyst.harvard.edu/Profiles/profile/195978236

https://connects.catalyst.harvard.edu/Profiles/profile/195978236
PubMed Identifier: 35510496
author list: Quigley D, Qureshi N, Rybowski L, Shaller D, Edgman-Levitan S, Cleary PD, Ginsberg C, Hays RD
published in: Expert review of pharmacoeconomics & outcomes research
information resource reference: Summary of the 2020 AHRQ research meeting on 'advancing methods of implementing and evaluating patient experience improvement using consumer assessment of healthcare providers and systems (CAHPS®) surveys'. Expert Rev Pharmacoecon Outcomes Res. 2022 Sep; 22(6):883-890.
journal title abbreviation: Expert Rev Pharmacoecon Outcomes Res
publication date: 2022-05-05T00:00:00
year: 2022
type: Academic Article
type: Article
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type: Information Resource
label: Summary of the 2020 AHRQ research meeting on 'advancing methods of implementing and evaluating patient experience improvement using consumer assessment of healthcare providers and systems (CAHPS®) surveys'.

Authorship 1517154
type: Authorship
author rank in publication: 11
linked author: Edgman-Levitan, Susan
linked information resource: Quality Frameworks for Virtual Care: Expert Panel Recommendations.

Quality Frameworks for Virtual Care: Expert Panel Recommendations.
PubMed Identifier: 36619179
author list: Demaerschalk BM, Hollander JE, Krupinski E, Scott J, Albert D, Bobokalonova Z, Bolster M, Chan A, Christopherson L, Coffey JD, Edgman-Levitan S, Goldwater J, Hayden E, Peoples C, Rising KL, Schwamm LH
published in: Mayo Clinic proceedings. Innovations, quality & outcomes
information resource reference: Quality Frameworks for Virtual Care: Expert Panel Recommendations. Mayo Clin Proc Innov Qual Outcomes. 2023 Feb; 7(1):31-44.
journal title abbreviation: Mayo Clin Proc Innov Qual Outcomes
publication date: 2022-12-29T00:00:00
year: 2022
type: Academic Article
type: Article
type: Document
type: Information Resource

Comparison of Work Patterns Between Physicians and Advanced Practice Practitioners in Primary Care and Specialty Practice Settings.
PubMed Identifier: 37310739
author list: Rotenstein LS, Apathy N, Edgman-Levitan S, Landon B
published in: JAMA network open
information resource reference: Comparison of Work Patterns Between Physicians and Advanced Practice Practitioners in Primary Care and Specialty Practice Settings. JAMA Netw Open. 2023 06 01; 6(6):e2318061.
journal title abbreviation: JAMA Netw Open
publication date: 2023-06-01T00:00:00
year: 2023
type: Academic Article
type: Article
type: Document
type: Information Resource

Authorship 1560659
type: Authorship
author rank in publication: 3
linked author: Edgman-Levitan, Susan
linked information resource: Comparison of Work Patterns Between Physicians and Advanced Practice Practitioners in Primary Care and Specialty Practice Settings.

Authorship 343983
type: Authorship
author rank in publication: 1
linked author: Edgman-Levitan, Susan
linked information resource: Measures of quality: what can public reporting accomplish?

Authorship 37228
type: Authorship
author rank in publication: 7
linked author: Edgman-Levitan, Susan
linked information resource: The crimson care collaborative: a student-faculty initiative to increase medical students' early exposure to primary care.

Authorship 477059
type: Authorship
author rank in publication: 2
linked author: Edgman-Levitan, Susan
linked information resource: The relationship between reported problems and patient summary evaluations of hospital care.

Assistant Professor of Medicine, Part-time
is primary position: true
position in department: Medicine
position in division: Oncology
sort order: 1
type: Position
HR job title: Assistant Professor of Medicine, Part-time
position in organization: Dana-Farber Cancer Institute

Professor of Psychiatry
is primary position: true
position in department: Psychiatry
position in division: https://connects.catalyst.harvard.edu/Profiles/profile/1229413
sort order: 1
type: Position
HR job title: Professor of Psychiatry
position in organization: Massachusetts General Hospital

Professor of Otolaryngology Head and Neck Surgery, Part-time
is primary position: true
position in department: Otolaryngology Head and Neck Surgery
position in division: https://connects.catalyst.harvard.edu/Profiles/profile/1229413
sort order: 1
type: Position
HR job title: Professor of Otolaryngology Head and Neck Surgery, Part-time
position in organization: Massachusetts Eye and Ear Infirmary

Associate Professor of Medicine
is primary position: true
position in department: Medicine
position in division: General Internal Medicine
sort order: 1
type: Position
HR job title: Associate Professor of Medicine
position in organization: Massachusetts General Hospital

Authorship 600442
type: Authorship
linked author: Edgman-Levitan, Susan
linked information resource: "Healing Partnerships: The Importance of Including Family and Firends"

Authorship 547912
type: Authorship
author rank in publication: 2
linked author: Edgman-Levitan, Susan
linked information resource: Health care quality. Incorporating consumer perspectives.

Authorship 1736152
type: Authorship
author rank in publication: 4
linked author: Edgman-Levitan, Susan
linked information resource: An unclear partnership: key questions about physician and advanced practice provider collaboration in primary care.

An unclear partnership: key questions about physician and advanced practice provider collaboration in primary care.
PubMed Identifier: 39990729
author list: Martin E, Landon B, Spetz J, Edgman-Levitan S, Neprash H, Bates DW, Rotenstein L
published in: Health affairs scholar
information resource reference: An unclear partnership: key questions about physician and advanced practice provider collaboration in primary care. Health Aff Sch. 2025 Feb; 3(2):qxaf006.
journal title abbreviation: Health Aff Sch
publication date: 2025-01-17T00:00:00
year: 2025
type: Academic Article
type: Article
type: Document
type: Information Resource

Professor of Psychology in the Department of Psychiatry
is primary position: true
position in department: Psychiatry
position in division: https://connects.catalyst.harvard.edu/Profiles/profile/1229413
sort order: 1
type: Position
HR job title: Professor of Psychology in the Department of Psychiatry
position in organization: Massachusetts General Hospital

Authorship 448335
type: Authorship
author rank in publication: 4
linked author: Edgman-Levitan, Susan
linked information resource: Feasibility of using a tablet computer survey for parental assessment of resident communication skills.

Professor of Health Care Policy
is primary position: true
position in department: Health Care Policy
position in division: https://connects.catalyst.harvard.edu/Profiles/profile/1229413
sort order: 1
type: Position
HR job title: Professor of Health Care Policy
position in organization: Harvard Medical School

Authorship 1823317
type: Authorship
author rank in publication: 3
linked author: Edgman-Levitan, Susan
linked information resource: Strengthening Patient Experience Measurement and Improvement.

Strengthening Patient Experience Measurement and Improvement.
PubMed Identifier: 40445597
author list: Evans R, Shaller D, Edgman-Levitan S, Nembhard IM
published in: JAMA health forum
information resource reference: Strengthening Patient Experience Measurement and Improvement. JAMA Health Forum. 2025 May 02; 6(5):e251223.
journal title abbreviation: JAMA Health Forum
publication date: 2025-05-02T00:00:00
year: 2025
type: Academic Article
type: Article
type: Document
type: Information Resource

John F. Keane & Family Associate Professor of Medicine
is primary position: true
position in department: Medicine
position in division: General Medicine
sort order: 1
type: Position
HR job title: John F. Keane & Family Associate Professor of Medicine
position in organization: Beth Israel Deaconess Medical Center

Professor of Medicine, Part-time
is primary position: true
position in department: Medicine
position in division: Infectious Disease
sort order: 1
type: Position
HR job title: Professor of Medicine, Part-time
position in organization: Massachusetts General Hospital

Department Associate
is primary position: true
position in department: Health Policy and Management
position in division: https://connects.catalyst.harvard.edu/Profiles/profile/1229413
sort order: 1
type: Position
HR job title: Department Associate
position in organization: Harvard T.H. Chan School of Public Health

Professor of Medicine
is primary position: true
position in department: Medicine
position in division: General Medicine
sort order: 1
type: Position
HR job title: Professor of Medicine
position in organization: Brigham and Women's Hospital

Department Associate
is primary position: true
position in department: Health Policy and Management
position in division: https://connects.catalyst.harvard.edu/Profiles/profile/1229413
sort order: 1
type: Position
HR job title: Department Associate
position in organization: Harvard T.H. Chan School of Public Health

Professor of Surgery
is primary position: true
position in department: Surgery
position in division: https://connects.catalyst.harvard.edu/Profiles/profile/1229413
sort order: 1
type: Position
HR job title: Professor of Surgery
position in organization: Brigham and Women's Hospital

Instructor
position in department: Health Policy and Management
position in division: https://connects.catalyst.harvard.edu/Profiles/profile/1229413
sort order: 2
type: Position
HR job title: Instructor
position in organization: Harvard T.H. Chan School of Public Health

Lecturer on Medicine, Part-time
is primary position: true
position in department: Medicine
position in division: General Internal Medicine
sort order: 1
type: Position
HR job title: Lecturer on Medicine, Part-time
position in organization: Massachusetts General Hospital

Authorship 524491
type: Authorship
author rank in publication: 2
linked author: Edgman-Levitan, Susan
linked information resource: Using patient reports to improve medical care: a preliminary report from 10 hospitals.

Authorship 545125
type: Authorship
author rank in publication: 5
linked author: Edgman-Levitan, Susan
linked information resource: Perspective: a culture of respect, part 1: the nature and causes of disrespectful behavior by physicians.

Authorship 756695
type: Authorship
author rank in publication: 6
linked author: Edgman-Levitan, Susan
linked information resource: Patient engagement: four case studies that highlight the potential for improved health outcomes and reduced costs.

Patient engagement: four case studies that highlight the potential for improved health outcomes and reduced costs.
PubMed Identifier: 25201668
author list: Laurance J, Henderson S, Howitt PJ, Matar M, Al Kuwari H, Edgman-Levitan S, Darzi A
published in: Health affairs (Project Hope)
information resource reference: Patient engagement: four case studies that highlight the potential for improved health outcomes and reduced costs. Health Aff (Millwood). 2014 Sep; 33(9):1627-34.
journal title abbreviation: Health Aff (Millwood)
publication date: 2014-09-01T00:00:00
year: 2014
type: Academic Article
type: Article
type: Document
type: Information Resource

Authorship 593715
type: Authorship
linked author: Edgman-Levitan, Susan
linked information resource: "Meassuring and Improving Patient Experiences of Care."

Authorship 765654
type: Authorship
author rank in publication: 7
linked author: Edgman-Levitan, Susan
linked information resource: Examining the role of patient experience surveys in measuring health care quality.

Examining the role of patient experience surveys in measuring health care quality.
PubMed Identifier: 25027409
author list: Anhang Price R, Elliott MN, Zaslavsky AM, Hays RD, Lehrman WG, Rybowski L, Edgman-Levitan S, Cleary PD
published in: Medical care research and review : MCRR
information resource reference: Examining the role of patient experience surveys in measuring health care quality. Med Care Res Rev. 2014 Oct; 71(5):522-54.
journal title abbreviation: Med Care Res Rev
publication date: 2014-07-15T00:00:00
year: 2014
type: Academic Article
type: Article
type: Document
type: Information Resource

Authorship 619948
type: Authorship
linked author: Edgman-Levitan, Susan
linked information resource: Medicine and Pediatrics in One Book

Authorship 590027
type: Authorship
linked author: Edgman-Levitan, Susan
linked information resource: No Excuses: The reality that demands action

Authorship 59455
type: Authorship
author rank in publication: 3
linked author: Edgman-Levitan, Susan
linked information resource: Evaluating the use of a modified CAHPS survey to support improvements in patient-centred care: lessons from a quality improvement collaborative.

Authorship 370343
type: Authorship
author rank in publication: 4
linked author: Edgman-Levitan, Susan
linked information resource: Patient experience of care in the safety net: current efforts and challenges.

Authorship 609515
type: Authorship
linked author: Edgman-Levitan, Susan
linked information resource: What information do consumers want and need?

Authorship 584591
type: Authorship
linked author: Edgman-Levitan, Susan
linked information resource: Providing effective emotional support

Authorship 599706
type: Authorship
linked author: Edgman-Levitan, Susan
linked information resource: The CAHPS Improvement Guide: Practical Strategies for Improving the Patient Care Experience

Authorship 620098
type: Authorship
linked author: Edgman-Levitan, Susan
linked information resource: Effective reports for health care quality date: lessons from a CAHPS demonstration in Washington State

Authorship 228235
type: Authorship
author rank in publication: 4
linked author: Edgman-Levitan, Susan
linked information resource: Patient-focused, family-centered end-of-life medical care: views of the guidelines and bereaved family members.

Authorship 237770
type: Authorship
author rank in publication: 4
linked author: Edgman-Levitan, Susan
linked information resource: Validation of Toolkit After-Death Bereaved Family Member Interview.

Authorship 415366
type: Authorship
author rank in publication: 4
linked author: Edgman-Levitan, Susan
linked information resource: Medical patients' assessments of their care during hospitalization: insights for internists.

Authorship 21904
type: Authorship
author rank in publication: 7
linked author: Edgman-Levitan, Susan
linked information resource: The built environment as a component of quality care: understanding and including the patient's perspective.

Authorship 195196
type: Authorship
author rank in publication: 2
linked author: Edgman-Levitan, Susan
linked information resource: Shared decision making--pinnacle of patient-centered care.

Authorship 256152
type: Authorship
author rank in publication: 2
linked author: Edgman-Levitan, Susan
linked information resource: What patients really want.

Authorship 203904
type: Authorship
author rank in publication: 5
linked author: Edgman-Levitan, Susan
linked information resource: Perspective: a culture of respect, part 2: creating a culture of respect.

Authorship 598247
type: Authorship
linked author: Edgman-Levitan, Susan
linked information resource: Seventh Annual National Patient Safety Foundation Congress

Authorship 621608
type: Authorship
linked author: Edgman-Levitan, Susan
linked information resource: "Involving the Patient in Safety Efforts"

Authorship 584140
type: Authorship
linked author: Edgman-Levitan, Susan
linked information resource: The development of an emergency room package for a community health center

Authorship 426076
type: Authorship
author rank in publication: 3
linked author: Edgman-Levitan, Susan
linked information resource: Carepartner experiences with hospital care.

Authorship 802517
type: Authorship
author rank in publication: 4
linked author: Edgman-Levitan, Susan
linked information resource: Improving the care of patients who have treatment-resistant depression: the promise of the PCORnet Mood Network.

Improving the care of patients who have treatment-resistant depression: the promise of the PCORnet Mood Network.
PubMed Identifier: 25919850
author list: Nierenberg AA, Sylvia L, Doederlein A, Edgman-Levitan S, Muskin A, Jewell L, Walker M, Goodman D, Farahbakhsh M, Hearing C, Tovey R, Deckersbach T
published in: The Journal of clinical psychiatry
information resource reference: Improving the care of patients who have treatment-resistant depression: the promise of the PCORnet Mood Network. J Clin Psychiatry. 2015 Apr; 76(4):e528-30.
journal title abbreviation: J Clin Psychiatry
publication date: 2015-04-01T00:00:00
year: 2015
type: Academic Article
type: Article
type: Document
type: Information Resource

Authorship 627935
type: Authorship
linked author: Edgman-Levitan, Susan
linked information resource: A comparison of carepartner and patient experiences with hospital care

Authorship 315129
type: Authorship
author rank in publication: 4
linked author: Edgman-Levitan, Susan
linked information resource: Healthcare in a land called PeoplePower: nothing about me without me.

Authorship 509781
type: Authorship
author rank in publication: 1
linked author: Edgman-Levitan, Susan
linked information resource: Through the patient's eyes.

Authorship 454493
type: Authorship
author rank in publication: 2
linked author: Edgman-Levitan, Susan
linked information resource: Patients evaluate their hospital care: a national survey.

Authorship 533587
type: Authorship
author rank in publication: 7
linked author: Edgman-Levitan, Susan
linked information resource: Effective reports for health care quality data: lessons from a CAHPS demonstration in Washington State.

Authorship 875762
type: Authorship
author rank in publication: 4
linked author: Edgman-Levitan, Susan
linked information resource: Ten Years, Forty Decision Aids, And Thousands Of Patient Uses: Shared Decision Making At Massachusetts General Hospital.

Ten Years, Forty Decision Aids, And Thousands Of Patient Uses: Shared Decision Making At Massachusetts General Hospital.
PubMed Identifier: 27044963
author list: Sepucha KR, Simmons LH, Barry MJ, Edgman-Levitan S, Licurse AM, Chaguturu SK
published in: Health affairs (Project Hope)
information resource reference: Ten Years, Forty Decision Aids, And Thousands Of Patient Uses: Shared Decision Making At Massachusetts General Hospital. Health Aff (Millwood). 2016 Apr; 35(4):630-6.
journal title abbreviation: Health Aff (Millwood)
publication date: 2016-04-01T00:00:00
year: 2016
type: Academic Article
type: Article
type: Document
type: Information Resource

Authorship 881353
type: Authorship
author rank in publication: 7
linked author: Edgman-Levitan, Susan
linked information resource: Implementation Science Workshop: Engaging Patients in Team-Based Practice Redesign - Critical Reflections on Program Design.

Implementation Science Workshop: Engaging Patients in Team-Based Practice Redesign - Critical Reflections on Program Design.
PubMed Identifier: 26976290
author list: Davis S, Berkson S, Gaines ME, Prajapati P, Schwab W, Pandhi N, Edgman-Levitan S
published in: Journal of general internal medicine
information resource reference: Implementation Science Workshop: Engaging Patients in Team-Based Practice Redesign - Critical Reflections on Program Design. J Gen Intern Med. 2016 06; 31(6):688-95.
journal title abbreviation: J Gen Intern Med
publication date: 2016-06-01T00:00:00
year: 2016
type: Academic Article
type: Article
type: Document
type: Information Resource

Authorship 584689
type: Authorship
linked author: Edgman-Levitan, Susan
linked information resource: Debating survey approaches

Authorship 606398
type: Authorship
linked author: Edgman-Levitan, Susan
linked information resource: Through the Patiet's Eyes. Gerteis M, Edgman-Levitan S, Daley J, Delbanco TL, eds

Assistant Professor
sort order: 2
type: Faculty Rank

Associate Professor
sort order: 1
type: Faculty Rank

Full Professor
sort order: 0
type: Faculty Rank

Lecturer
sort order: 3
type: Faculty Rank

Other Faculty
sort order: 5
type: Faculty Rank

Authorship 608660
type: Authorship
linked author: Edgman-Levitan, Susan
linked information resource: Measuring and improving quality of care by collecting patients' reports

Authorship 588968
type: Authorship
linked author: Edgman-Levitan, Susan
linked information resource: Supportive Cancer Care: The Patient's Perspective. LeRoy L, Edgman-Levitan S, Gerteis M, eds

Authorship 589219
type: Authorship
linked author: Edgman-Levitan, Susan
linked information resource: Personal and professional reflections on the value of patient-centered care

Authorship 595777
type: Authorship
linked author: Edgman-Levitan, Susan
linked information resource: Healthcare in a land called peplepower: Nothing about me without me

Authorship 922924
type: Authorship
author rank in publication: 7
linked author: Edgman-Levitan, Susan
linked information resource: National Institute of Biomedical Imaging and Bioengineering Point-of-Care Technology Research Network: Advancing Precision Medicine.

National Institute of Biomedical Imaging and Bioengineering Point-of-Care Technology Research Network: Advancing Precision Medicine.
PubMed Identifier: 27730014
author list: Ford Carleton P, Schachter S, Parrish JA, Collins JM, Crocker JB, Dixon RF, Edgman-Levitan S, Lewandrowski KB, Stahl JE, Klapperich C, Cabodi M, Gaydos CA, Rompalo AM, Manabe Y, Wang TH, Rothman R, Geddes CD, Widdice L, Jackman J, Mathura RA, Lash TB
published in: IEEE journal of translational engineering in health and medicine
information resource reference: National Institute of Biomedical Imaging and Bioengineering Point-of-Care Technology Research Network: Advancing Precision Medicine. IEEE J Transl Eng Health Med. 2016; 4:2800614.
journal title abbreviation: IEEE J Transl Eng Health Med
publication date: 2016-08-16T00:00:00
year: 2016
type: Academic Article
type: Article
type: Document
type: Information Resource

Authorship 499117
type: Authorship
author rank in publication: 1
linked author: Edgman-Levitan, Susan
linked information resource: Building trust: health care leaders speak out--discussion.

Authorship 388130
type: Authorship
author rank in publication: 1
linked author: Edgman-Levitan, Susan
linked information resource: Patient confidence in the health care system.

Authorship 58811
type: Authorship
author rank in publication: 5
linked author: Edgman-Levitan, Susan
linked information resource: The effects of disseminating performance data to health plans: results of qualitative research with the Medicare Managed Care plans.

Medical patients' assessments of their care during hospitalization: insights for internists.
PubMed Identifier: 8770720
author list: Delbanco TL, Stokes DM, Cleary PD, Edgman-Levitan S, Walker JD, Gerteis M, Daley J
published in: Journal of general internal medicine
information resource reference: Medical patients' assessments of their care during hospitalization: insights for internists. J Gen Intern Med. 1995 Dec; 10(12):679-85.
journal title abbreviation: J Gen Intern Med
publication date: 1995-12-01T00:00:00
year: 1995
type: Academic Article
type: Article
type: Document
type: Information Resource

What information do consumers want and need?
PubMed Identifier: 8991253
author list: Edgman-Levitan S, Cleary PD
published in: Health affairs (Project Hope)
information resource reference: What information do consumers want and need? Health Aff (Millwood). 1996; 15(4):42-56.
journal title abbreviation: Health Aff (Millwood)
publication date: 1996-01-01T00:00:00
year: 1996
type: Academic Article
type: Article
type: Document
type: Information Resource

Building trust: health care leaders speak out--discussion.
PubMed Identifier: 10178779
author list: Edgman-Levitan S, Hill M, Sprenger G, Rosenthal G, Rowe R
published in: Quality connection (Brookline, Mass.)
information resource reference: Building trust: health care leaders speak out--discussion. Qual Connect. 1998; 7(1):6-8.
journal title abbreviation: Qual Connect
publication date: 1998-01-01T00:00:00
year: 1998
type: Academic Article
type: Article
type: Document
type: Information Resource

Through the patient's eyes.
PubMed Identifier: 10539149
author list: Edgman-Levitan S
published in: Journal of healthcare design : proceedings from the ... Symposium on Healthcare Design. Symposium on Healthcare Design
information resource reference: Through the patient's eyes. J Healthc Des. 1997; 9:27-30.
journal title abbreviation: J Healthc Des
publication date: 1997-01-01T00:00:00
year: 1997
type: Academic Article
type: Article
type: Document
type: Information Resource

Measures of quality: what can public reporting accomplish?
PubMed Identifier: 10175823
author list: Edgman-Levitan S, Gerteis M
published in: The Healthcare Forum journal
information resource reference: Measures of quality: what can public reporting accomplish? Healthc Forum J. 1998 Jan-Feb; 41(1):27, 36-7, 61.
journal title abbreviation: Healthc Forum J
publication date: 1998-01-01T00:00:00
year: 1998
type: Academic Article
type: Article
type: Document
type: Information Resource

Effective reports for health care quality data: lessons from a CAHPS demonstration in Washington State.
PubMed Identifier: 9928595
author list: Veroff DR, Gallagher PM, Wilson V, Uyeda M, Merselis J, Guadagnoli E, Edgman-Levitan S, Zaslavsky A, Kleimann S, Cleary PD
published in: International journal for quality in health care : journal of the International Society for Quality in Health Care
information resource reference: Effective reports for health care quality data: lessons from a CAHPS demonstration in Washington State. Int J Qual Health Care. 1998 Dec; 10(6):555-60.
journal title abbreviation: Int J Qual Health Care
publication date: 1998-12-01T00:00:00
year: 1998
type: Academic Article
type: Article
type: Document
type: Information Resource

Healthcare in a land called PeoplePower: nothing about me without me.
PubMed Identifier: 11493320
author list: Delbanco T, Berwick DM, Boufford JI, Edgman-Levitan S, Ollenschläger G, Plamping D, Rockefeller RG
published in: Health expectations : an international journal of public participation in health care and health policy
information resource reference: Healthcare in a land called PeoplePower: nothing about me without me. Health Expect. 2001 Sep; 4(3):144-50.
journal title abbreviation: Health Expect
publication date: 2001-09-01T00:00:00
year: 2001
type: Academic Article
type: Article
type: Document
type: Information Resource

Patient confidence in the health care system.
PubMed Identifier: 10178777
author list: Edgman-Levitan S, Gerteis M
published in: Quality connection (Brookline, Mass.)
information resource reference: Patient confidence in the health care system. Qual Connect. 1998; 7(1):1-2.
journal title abbreviation: Qual Connect
publication date: 1998-01-01T00:00:00
year: 1998
type: Academic Article
type: Article
type: Document
type: Information Resource

The built environment as a component of quality care: understanding and including the patient's perspective.
PubMed Identifier: 10412082
author list: Fowler E, MacRae S, Stern A, Harrison T, Gerteis M, Walker J, Edgman-Levitan S, Ruga W
published in: The Joint Commission journal on quality improvement
information resource reference: The built environment as a component of quality care: understanding and including the patient's perspective. Jt Comm J Qual Improv. 1999 Jul; 25(7):352-62.
journal title abbreviation: Jt Comm J Qual Improv
publication date: 1999-07-01T00:00:00
year: 1999
type: Academic Article
type: Article
type: Document
type: Information Resource

Health care quality. Incorporating consumer perspectives.
PubMed Identifier: 9370508
author list: Cleary PD, Edgman-Levitan S
published in: JAMA
information resource reference: Health care quality. Incorporating consumer perspectives. JAMA. 1997 Nov 19; 278(19):1608-12.
journal title abbreviation: JAMA
publication date: 1997-11-19T00:00:00
year: 1997
type: Academic Article
type: Article
type: Document
type: Information Resource

The effects of disseminating performance data to health plans: results of qualitative research with the Medicare Managed Care plans.
PubMed Identifier: 11482593
author list: Smith F, Gerteis M, Downey N, Lewy J, Edgman-Levitan S
published in: Health services research
information resource reference: The effects of disseminating performance data to health plans: results of qualitative research with the Medicare Managed Care plans. Health Serv Res. 2001 Jul; 36(3):643-63.
journal title abbreviation: Health Serv Res
publication date: 2001-07-01T00:00:00
year: 2001
type: Academic Article
type: Article
type: Document
type: Information Resource

Evaluating the use of a modified CAHPS survey to support improvements in patient-centred care: lessons from a quality improvement collaborative.
PubMed Identifier: 18494960
author list: Davies E, Shaller D, Edgman-Levitan S, Safran DG, Oftedahl G, Sakowski J, Cleary PD
published in: Health expectations : an international journal of public participation in health care and health policy
information resource reference: Evaluating the use of a modified CAHPS survey to support improvements in patient-centred care: lessons from a quality improvement collaborative. Health Expect. 2008 Jun; 11(2):160-76.
journal title abbreviation: Health Expect
publication date: 2008-06-01T00:00:00
year: 2008
type: Academic Article
type: Article
type: Document
type: Information Resource

Perspective: a culture of respect, part 2: creating a culture of respect.
PubMed Identifier: 22622219
author list: Leape LL, Shore MF, Dienstag JL, Mayer RJ, Edgman-Levitan S, Meyer GS, Healy GB
published in: Academic medicine : journal of the Association of American Medical Colleges
information resource reference: Perspective: a culture of respect, part 2: creating a culture of respect. Acad Med. 2012 Jul; 87(7):853-8.
journal title abbreviation: Acad Med
publication date: 2012-07-01T00:00:00
year: 2012
type: Academic Article
type: Article
type: Document
type: Information Resource

Measuring and improving quality of care by collecting patients' reports
author list: Delbanco TL, Gerteis M, Edgman-Levitan S, Walker JD
published in: In: Evaluation of Quality Assurance in Medicine
information resource reference: Measuring and improving quality of care by collecting patients' reports. In: Evaluation of Quality Assurance in Medicine. 1995; (30):231-38.
publication date: 1995-01-01T00:00:00
year: 1995
type: Academic Article
type: Article
type: Document
type: Information Resource

"Involving the Patient in Safety Efforts"
author list: Edgman-Levitan S.
published in: Leonard M, Frankel A, Simmonds, T, eds. Improving Patient Safety
information resource reference: "Involving the Patient in Safety Efforts". Leonard M, Frankel A, Simmonds, T, eds. Improving Patient Safety. 2004.
publication date: 2004-01-01T00:00:00
year: 2004
type: Academic Article
type: Article
type: Document
type: Information Resource

Using patient reports to improve medical care: a preliminary report from 10 hospitals.
PubMed Identifier: 10131018
author list: Cleary PD, Edgman-Levitan S, Walker JD, Gerteis M, Delbanco TL
published in: Quality management in health care
information resource reference: Using patient reports to improve medical care: a preliminary report from 10 hospitals. Qual Manag Health Care. 1993; 2(1):31-8.
journal title abbreviation: Qual Manag Health Care
publication date: 1993-01-01T00:00:00
year: 1993
type: Academic Article
type: Article
type: Document
type: Information Resource

Patient-focused, family-centered end-of-life medical care: views of the guidelines and bereaved family members.
PubMed Identifier: 11532587
author list: Teno JM, Casey VA, Welch LC, Edgman-Levitan S
published in: Journal of pain and symptom management
information resource reference: Patient-focused, family-centered end-of-life medical care: views of the guidelines and bereaved family members. J Pain Symptom Manage. 2001 Sep; 22(3):738-51.
journal title abbreviation: J Pain Symptom Manage
publication date: 2001-09-01T00:00:00
year: 2001
type: Academic Article
type: Article
type: Document
type: Information Resource

Exploring attitudes toward advance care directives in two diverse settings.
PubMed Identifier: 21091225
author list: Cohen MJ, McCannon JB, Edgman-Levitan S, Kormos WA
published in: Journal of palliative medicine
information resource reference: Exploring attitudes toward advance care directives in two diverse settings. J Palliat Med. 2010 Dec; 13(12):1427-32.
journal title abbreviation: J Palliat Med
publication date: 2010-11-22T00:00:00
year: 2010
type: Academic Article
type: Article
type: Document
type: Information Resource

What patients really want.
PubMed Identifier: 10129190
author list: Gerteis M, Edgman-Levitan S, Walker JD, Stoke DM, Cleary PD, Delbanco TL
published in: Health management quarterly : HMQ
information resource reference: What patients really want. Health Manage Q. 1993; 15(3):2-6.
journal title abbreviation: Health Manage Q
publication date: 1993-01-01T00:00:00
year: 1993
type: Academic Article
type: Article
type: Document
type: Information Resource

Carepartner experiences with hospital care.
PubMed Identifier: 10413390
author list: vom Eigen KA, Walker JD, Edgman-Levitan S, Cleary PD, Delbanco TL
published in: Medical care
information resource reference: Carepartner experiences with hospital care. Med Care. 1999 Jan; 37(1):33-8.
journal title abbreviation: Med Care
publication date: 1999-01-01T00:00:00
year: 1999
type: Academic Article
type: Article
type: Document
type: Information Resource

50 Staniford Street
type: Address
address line 1: Massachusetts General Hospital
address line 2: 9th Floor S-50-9, John D Stoeckle Ctr
address line 3: 50 Staniford Street
city: Boston
postal code: 02114
state or province: MA

The relationship between reported problems and patient summary evaluations of hospital care.
PubMed Identifier: 1574321
author list: Cleary PD, Edgman-Levitan S, McMullen W, Delbanco TL
published in: QRB. Quality review bulletin
information resource reference: The relationship between reported problems and patient summary evaluations of hospital care. QRB Qual Rev Bull. 1992 Feb; 18(2):53-9.
journal title abbreviation: QRB Qual Rev Bull
publication date: 1992-02-01T00:00:00
year: 1992
type: Academic Article
type: Article
type: Document
type: Information Resource

Perspective: a culture of respect, part 1: the nature and causes of disrespectful behavior by physicians.
PubMed Identifier: 22622217
author list: Leape LL, Shore MF, Dienstag JL, Mayer RJ, Edgman-Levitan S, Meyer GS, Healy GB
published in: Academic medicine : journal of the Association of American Medical Colleges
information resource reference: Perspective: a culture of respect, part 1: the nature and causes of disrespectful behavior by physicians. Acad Med. 2012 Jul; 87(7):845-52.
journal title abbreviation: Acad Med
publication date: 2012-07-01T00:00:00
year: 2012
type: Academic Article
type: Article
type: Document
type: Information Resource

Analysis & commentary. Measuring patient experience as a strategy for improving primary care.
PubMed Identifier: 20439881
author list: Browne K, Roseman D, Shaller D, Edgman-Levitan S
published in: Health affairs (Project Hope)
information resource reference: Analysis & commentary. Measuring patient experience as a strategy for improving primary care. Health Aff (Millwood). 2010 May; 29(5):921-5.
journal title abbreviation: Health Aff (Millwood)
publication date: 2010-05-01T00:00:00
year: 2010
type: Academic Article
type: Article
type: Document
type: Information Resource

A comparison of carepartner and patient experiences with hospital care
author list: vom Eigen K, Walker JD, Edgman-Levitan S, Cleary PD, Delbanco TL
published in: Families, Systems & Health
information resource reference: A comparison of carepartner and patient experiences with hospital care. Families, Systems & Health. 2000; 18(2):191-202.
publication date: 2000-01-01T00:00:00
year: 2000
type: Academic Article
type: Article
type: Document
type: Information Resource

Seventh Annual National Patient Safety Foundation Congress
author list: Stepnick L, Edgman-Levitan S, Pinakiewiez D, Lawrence D.
published in: Journal of Patient Safety
information resource reference: Seventh Annual National Patient Safety Foundation Congress. Journal of Patient Safety. 2005; 1(2):105-114.
publication date: 2005-01-01T00:00:00
year: 2005
type: Academic Article
type: Article
type: Document
type: Information Resource

No Excuses: The reality that demands action
author list: Denham C, Bagian J, Daley J, Edgman-Levitan S, Gelinas L, O'Leary D, Sheridan S, Wachter R
published in: J Patient Safety
information resource reference: No Excuses: The reality that demands action. J Patient Safety. 2005; 1(3):154-169.
publication date: 2005-01-01T00:00:00
year: 2005
type: Academic Article
type: Article
type: Document
type: Information Resource

The development of an emergency room package for a community health center
author list: Carmichael J Hak, Edgman Levitan S, Caiola S
published in: Am J Hospital Pharmacy
information resource reference: The development of an emergency room package for a community health center. Am J Hospital Pharmacy. 1981; 38:79-83.
publication date: 1981-01-01T00:00:00
year: 1981
type: Academic Article
type: Article
type: Document
type: Information Resource

Debating survey approaches.
PubMed Identifier: 9455038
author list: Cleary PD, Lubalin J, Hays RD, Short PF, Edgman-Levitan S, Sheridan S
published in: Health affairs (Project Hope)
information resource reference: Debating survey approaches. Health Aff (Millwood). 1998 Jan-Feb; 17(1):265-8.
journal title abbreviation: Health Aff (Millwood)
publication date: 1998-01-01T00:00:00
year: 1998
type: Academic Article
type: Article
type: Document
type: Information Resource